E-Governance Services may be defined to deliver government services and information to the citizens using electronic means. In other words, Electronic Governance (e-Governance) is the use of Information and Communication Technologies (ICT) for the planning, implementation, and monitoring of government programmes, projects, and activities. E-Governance is expected to help deliver cost-effective and easy-to-access citizen services, and improve processing of transactions both within the government, and between the government and other agencies.. IT enables the delivery of government services as it caters to a large base of people across different segments and geographical locations. The effective use of IT services in government administration can greatly enhance existing efficiencies, drive down communication costs, and increase transparency in the functioning of various departments. It also gives citizens easy access to tangible benefits, be it through simple applications such as online form filling, bill sourcing and payments, or complex applications like distance education and tele-medicine. Our strategies and re-engineering services are to enable the re-structuring and to improve service delivery. The services we offer are framing IT strategy and enabling secure government e-transactions.

Objectives

Investment in e-government service delivery is based on the provision of greater citizen convenience and the often-elusive goal of cost-savings. Goals for e-government in governance that promote democracy and effective governance include:

• Improved government decisions
• Increased citizen trust in government
• Increased government accountability and transparency
• Ability to accommodate the public will in the information-age
• To effectively involve stakeholders, including NGOs, business, and interested citizen in new ways of meeting public challenges (see public net-work below)